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Docklight does not display any serial data in the communication window(s) or just displays strange characters and question marks.
Applies to: Docklight (all versions), Article ID: dl_prb002 This is probably caused by the communication settings or the cable...
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I have problems using Docklight with my USB-to-Serial adapter (or: PC card, PCI board). The COM port does not work with Docklight (or: Docklight crashes / the PC reboots / shows a stop error / “Blue Screen of Death” / BSOD when trying to access a COM port).
Applies to: Docklight (all versions), Article ID: dl_prb009 Docklight has been successfully tested with a variety of different USB...
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I am using a USB-to-Serial converter for Docklight Monitoring Mode (passive RS232 monitoring). The computer randomly reboots / shows a stop error / “Blue Screen of Death” / BSOD. How do I fix this?
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb025 Symptoms like a stop error / “Blue Screen...
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When I try to to open a COM port in Docklight, I receive an error message “The communication port COMxxx could not be opened. Windows Error #5 – Access is denied” or simular. I carefully checked that no other application is using this COM port. I also noticed the error only appears sometimes, or using a certain Docklight version. The Windows Hyperterminal software seems to be fine, for example.
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb028 If Docklight returns an “Access is denied” error...
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My script stops with an error message that says “Not allowed inside the Sub DL_OnSend() or Sub DL_OnReceive() subroutine”, even though the command in question is definitively not executed within a Sub DL_OnSend() or Sub DL_OnReceive() procedure. What is wrong here?
Applies to: Docklight Scripting V1.9 (build V1.9.21), Article ID: dl_prb027 This behavior is probably caused by bug a in...
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Is Docklight affected by the log4j vulnerability CVE-2021-44228?
Applies to: Docklight, Docklight Scripting, Docklight Pro Monitor, Docklight DLL, Article ID: dl_faq063 Our Docklight software products are NOT...
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I’m a student/private user. Can I get a license for free / use Docklight for free?
Applies to: Docklight and Docklight Scripting (all versions), Article ID: dl_faq062 Docklight is a “paid gig” in its full...
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Do you offer discounts for educational/school/academic/university uses (EDU licensing)?
Applies to: Docklight and Docklight Scripting (all versions), Article ID: dl_faq061 We are happy to offer the following EDU...
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How can I get a list of available COM ports on my PC?
Applies to: Docklight Scripting (all versions), Article ID: dl_faq060 Use DL.GetEnvironment(“DOCKLIGHT_PORTLIST”) to obtain a list of COM ports available...
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How can I communicate with (or simulate) a device that supports SCPI commands?
Applies to: Docklight and Docklight Scripting (all versions), Article ID: dl_faq059 SCPI (Standard Commands for Programmable Instruments) is a...