-
The Docklight E-Shop says “Unfortunately, due to legal constraints, we cannot ship the product to the country you have chosen”.
Applies to: Docklight Tap, Tap Pro, Tap 485, Monitoring Cable and RS232 Adapter, Article ID: dl_prb048 Docklight hardware accessories...
-
The display for the handshake signals RTS / DTR / CTS / DSR / DCD / RI is incorrect, resp. doesn’t seem to update immediately.
Applies to: Docklight / Docklight Scripting V2.3.23, Article ID: dl_prb052 When using Docklight Flow Control Support setting “Manual”, or...
-
The Docklight dialog fonts seem to be too large / the font scaling and layout is wrong. The texts are cut off and some dialog elements are unreadable.
Applies to: Docklight / Docklight Scripting V2.0.5 or earlier, Article ID: dl_prb035 On singular Windows 7/8/10 installations there seems...
-
Windows does not install the driver automatically. How can I fix this?
Applies to: Docklight RS232 Adapter / Tap / Tap Pro / Tap 485, Article ID: dl_prb038 The default behavior...
-
I am using the flow control setting “RS485 Transceiver Control – Set RTS high while sending”. In Docklight V2.1 it does not set RTS to high like it did in Docklight V2.0.
Applies to: Docklight V2.1.10 / Docklight Scripting V2.1.10, Article ID: dl_prb039 This is a confirmed and fixed bug. When...
-
I have large Send and Receive Sequence lists in my Docklight projects and I want to prevent that they get accidently re-ordered by an unintended drag-and-drop.
Applies to: Docklight / Docklight Scripting (V2.1 or lower), Article ID: dl_prb040 The current V2.2 versions of Docklight and...
-
I am trying to open a USB HID connection, but I cannot get it to work.
Applies to: Docklight Scripting (V2.2 or higher), Article ID: dl_prb041 Please use our latest software and Docklight feature extensions...
-
When I try to to open a COM port in Docklight, I receive an error message “The communication port COMxxx could not be opened. Windows Error #5 – Access is denied” or simular. I carefully checked that no other application is using this COM port. I also noticed the error only appears sometimes, or using a certain Docklight version. The Windows Hyperterminal software seems to be fine, for example.
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb028 If Docklight returns an “Access is denied” error...
-
I have saved a Docklight project file / log file and now it is gone. I cannot find it in Windows File Explorer.
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb042 You probably saved your Docklight project or log...
-
I am using a USB-to-Serial converter for Docklight Monitoring Mode (passive RS232 monitoring). The computer randomly reboots / shows a stop error / “Blue Screen of Death” / BSOD. How do I fix this?
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb025 Symptoms like a stop error / “Blue Screen...