Technical Support

Docklight Support Resources
FAQ Frequently Asked Questions, tips and tricks for Docklight software and hardware products
Troubleshooting Solutions for known issues with Docklight software and hardware products

I have a question about my online order

If you have any questions about your online order via Digital River GmbH (Share-it), please contact Digital River directly.

You can retrieve your order data, your license key(s) and your invoice in PDF format via the Shareit/MyCommerce Shopper Support. You need to enter the e-mail address given when ordering as well as the nine-digit Shareit/MyCommerce order number (e.g. 60xxxxxxx).

Contact Us

For any additional questions or feedback concerning our Docklight products, please do not hesitate to contact us:
Flachmann & Heggelbacher
Waldkirchbogen 27
D-82061 Neuried, Germany

No expiry date - We provide lifetime technical support by e-mail and free maintenance updates to all customers of a Docklight software or hardware product.