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I have a problem with license registration on Windows 10. After I enter my full license key number from the original delivery e-mail, Docklight remains in evaluation mode and asks for the license key again on the next startup. This also happens when I use “Run as administrator” for starting Docklight.
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb056 We have recently received isolated problem reports related...
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When I use Docklight with my USB-to-RS232 (RS485) device or other USB connectivity, Docklight sporadically reports “General I/O error on COMx / General error while accessing the communication port” and resets/reopens the connection. This does not happen with Docklight V2.2.
Applies to: Docklight / Docklight Scripting V2.3, Article ID: dl_prb055 In Docklight V2.3 versions the reaction to a Windows...
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I use Docklight Tap (or: Docklight Tap Pro, Docklight Tap 485, Docklight RS232 Adapter) on Windows 10. If I open a second standard COM port device, the Tap hardware stops working, or Windows 10 even restarts.
Applies to: Docklight Tap, Docklight Tap Pro, Docklight Tap 485 or Docklight RS232 Adapter, Article ID: dl_prb054 Only in...
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I use DL.SetChannelSettings(“COMxx”) to check if my COM port is available, but I still receive an error when opening the port using DL.StartCommunication() (Windows Error #5 – Access is Denied).
Applies to: Docklight Scripting V2.3.26 or earlier, Article ID: dl_prb053 The DL.SetChannelSettings() does not perform the ‘open port’ test...
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The display for the handshake signals RTS / DTR / CTS / DSR / DCD / RI is incorrect, resp. doesn’t seem to update immediately.
Applies to: Docklight / Docklight Scripting V2.3.23, Article ID: dl_prb052 When using Docklight Flow Control Support setting “Manual”, or...
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The Docklight E-Shop says “Unfortunately, due to legal constraints, we cannot ship the product to the country you have chosen”.
Applies to: Docklight Tap, Tap Pro, Tap 485, Monitoring Cable and RS232 Adapter, Article ID: dl_prb048 Docklight hardware accessories...
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After enabling “Expert Options – External / High Priority Process”, Docklight cannot start communications and reports “Could not start external high priority process.”
Applies to: Docklight / Docklight Scripting V2.2, Article ID: dl_prb046 There is a bug in the V2.2.8 version and...
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When I open the “Edit Send Sequence” or “Edit Receive Sequence” dialog and close it / move to a different sequence, Docklight asks if I want to keep the modification, even if I did not change anything.
Applies to: Docklight / Docklight Scripting V2.3.23, Article ID: dl_prb051 This is a UI glitch that seemed to have...
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In my script, I used an invalid DL method call, which should produce a script execution error. But the script simply stops, without further error message.
Applies to: Docklight Scripting V2.2, Article ID: dl_prb050 This situation could appear if you write a script code line...
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When opening the “Project Settings” dialog, Docklight freezes for 20-30 seconds / appears to crash. How can I fix this?
Applies to: Docklight / Docklight Scripting V2.2.8 or earlier, Article ID: dl_prb049 One some rare COM port configurations, querying...
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