Applies to: Docklight (all versions), Article ID: dl_faq003
If the device appears as a COM port in Windows (which should be true for most devices available), then Docklight is able to use it. If in doubt or if you suspect that Docklight cannot operate the device, cross-check with the HyperTerminal accessory. Make sure that you use the same communications settings. NOTE: Some of the baud rates or communication features available in Docklight may not work correctly with a specific hardware adapter / Windows driver software.
We also experienced some difficulties with some early device driver versions for USB-to-Serial adapters.
See our troubleshooting section for additional help. We would very much welcome any feedback, if you are still experiencing any problems with a certain hardware.