When starting Docklight, a Windows Installer windows appears. How can I fix this?

When starting Docklight, a Windows Installer windows appears. How can I fix this?

Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb045

On isolated Windows computers, and especially after a Windows 10 feature update, some users have reported that Docklight now does not start as usually, but is blocked by a Windows Installer / setup dialog.

In most cases it is the installer for a Microsoft Office 2010 package, but also National Instruments Labview, Autodesk, or other third-party applications have been mentioned. This seems to be caused by differing versions of certain shared Microsoft components around. Docklight uses these components, but also the mentioned third-party applications.

Suggested resolution:
– If you are using V2.2 versions, please deinstall Docklight and re-install the version V2.3 or higher
– Unforunately we have learned of cases where this did not resolve the problem. If the problem still persists, please contact a screenshot of what is happening and we will provide additional assistance.

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