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I use Docklight Tap (or: Docklight Tap Pro, Docklight Tap 485, Docklight RS232 Adapter) on Windows 10. If I open a second standard COM port device, the Tap hardware stops working, or Windows 10 even restarts.
Applies to: Docklight Tap, Docklight Tap Pro, Docklight Tap 485 or Docklight RS232 Adapter, Article ID: dl_prb054 Only in...
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After enabling “Expert Options – External / High Priority Process”, Docklight cannot start communications and reports “Could not start external high priority process.”
Applies to: Docklight / Docklight Scripting V2.2, Article ID: dl_prb046 There is a bug in the V2.2.8 version and...
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When I use Docklight with my USB-to-RS232 (RS485) device or other USB connectivity, Docklight sporadically reports “General I/O error on COMx / General error while accessing the communication port” and resets/reopens the connection. This does not happen with Docklight V2.2.
Applies to: Docklight / Docklight Scripting V2.3, Article ID: dl_prb055 In Docklight V2.3 versions the reaction to a Windows...
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I have a problem with license registration on Windows 10. After I enter my full license key number from the original delivery e-mail, Docklight remains in evaluation mode and asks for the license key again on the next startup. This also happens when I use “Run as administrator” for starting Docklight.
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb056 We have recently received isolated problem reports related...
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I try to access a HID device with PID = 0, but Docklight Scripting says “Illegal settings for a USB HID channel.”
Applies to: Docklight Scripting V2.2, Article ID: dl_prb044 As we learned, there are actually devices with a product ID...
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When starting Docklight, a Windows Installer windows appears. How can I fix this?
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb045 On isolated Windows computers, and especially after a...
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When using ASCII codes above 127 (Hex 7F) in the Edit Send Sequence or Edit Receive sequence dialog, Docklight changes these to 7F after switching to ASCII representation and back to Hex.
Applies to: Docklight / Docklight Scripting V2.2.8 or earlier, Article ID: dl_prb047 This is unfortunately a problem that can...
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The Docklight E-Shop says “Unfortunately, due to legal constraints, we cannot ship the product to the country you have chosen”.
Applies to: Docklight Tap, Tap Pro, Tap 485, Monitoring Cable and RS232 Adapter, Article ID: dl_prb048 Docklight hardware accessories...
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When opening the “Project Settings” dialog, Docklight freezes for 20-30 seconds / appears to crash. How can I fix this?
Applies to: Docklight / Docklight Scripting V2.2.8 or earlier, Article ID: dl_prb049 One some rare COM port configurations, querying...
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In my script, I used an invalid DL method call, which should produce a script execution error. But the script simply stops, without further error message.
Applies to: Docklight Scripting V2.2, Article ID: dl_prb050 This situation could appear if you write a script code line...
