Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb056
We have received isolated reports that on some Windows installations, Docklight is not allowed to store the license key in the Windows Registry. Here is how you can work around this restriction:
– Make sure your Windows user has Administrator permissions on your PC.
(If this is not the case, please contact your IT to perform the Docklight software installation for you.)
– Right-click on the Docklight program icon and choose “Run as administrator” to start Docklight. Then enter your license key.
If this does not work, use the following alternative:
– Create a text file with one line of text that contains your full license key number from the delivery e-mail. (NOT the shortened number which Docklight shows you in the “Help – License Registration…” dialog. See also the FAQ link below.)
– Rename the file to “docklight_license.lic”. (Make sure it does NOT have an extra “.txt” file extension. Windows should not show it as a text file any more.)
– Open Windows File Explorer (keyboard shortcut Win + E) and copy the file “docklight_license.lic” to your Docklight installation folder, e.g “C:\Program Files (x86)\FuH\Docklight V2.4”. Windows will request Administrator permission for doing this, please confirm and continue.
– Restart Docklight.
NOTE: In case you are trying to install a Docklight version V1.9 or older on a recent Windows PC: Please update to our latest software version instead – it’s free. And every new release undergoes a large set of automated testing procedures (we actually use Docklight Scripting as a testing master!). This ensures the communications and communications output are identical to the previous Docklight release. See the link below for the updated software.