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When trying to open a COM port, I receive an error “Windows error #31 – A device attached to the system is not functioning” or similar
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb032 Some serial driver implementations, e.g for USB devices...
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When starting Docklight, a Windows Installer windows appears. How can I fix this?
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb045 On isolated Windows computers, and especially after a...
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My script using DL.ConvertSequenceData for float conversion, as available in Docklight Scripting V1.9.10x, does not work any more.
Applies to: Docklight Scripting V1.9.10x, Article ID: dl_prb033 DL.ConvertSequenceData is now an officially supported and documented method, with many...
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When using the #include directive, the following error appears on running the script: “Script preprocessor error: Duplicate include for same file”. But I do not see any problem in my script.
Applies to: Docklight Scripting V2.0.5 or earlier, Article ID: dl_prb034 This is a bug in Docklight Scripting V2.0.5 or...
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When monitoring a high speed communication link, Docklight consumes a high amount of CPU time and seems to freeze.
Applies to: Docklight (all versions), Article ID: dl_prb001 Possible cause: The Docklight processing speed is too low to keep...
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Docklight does not display any serial data in the communication window(s) or just displays strange characters and question marks.
Applies to: Docklight (all versions), Article ID: dl_prb002 This is probably caused by the communication settings or the cable...
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I have problems using Docklight with my USB-to-Serial adapter (or: PC card, PCI board). The COM port does not work with Docklight (or: Docklight crashes / the PC reboots / shows a stop error / “Blue Screen of Death” / BSOD when trying to access a COM port).
Applies to: Docklight (all versions), Article ID: dl_prb009 Docklight has been successfully tested with a variety of different USB...
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I am using a USB-to-Serial converter for Docklight Monitoring Mode (passive RS232 monitoring). The computer randomly reboots / shows a stop error / “Blue Screen of Death” / BSOD. How do I fix this?
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb025 Symptoms like a stop error / “Blue Screen...
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When I try to to open a COM port in Docklight, I receive an error message “The communication port COMxxx could not be opened. Windows Error #5 – Access is denied” or simular. I carefully checked that no other application is using this COM port. I also noticed the error only appears sometimes, or using a certain Docklight version. The Windows Hyperterminal software seems to be fine, for example.
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb028 If Docklight returns an “Access is denied” error...
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Windows does not install the driver automatically. How can I fix this?
Applies to: Docklight RS232 Adapter / Tap / Tap Pro / Tap 485, Article ID: dl_prb038 The default behavior...
Troubleshooting
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