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Docklight does not display any serial data in the communication window(s) or just displays strange characters and question marks.
Applies to: Docklight (all versions), Article ID: dl_prb002 This is probably caused by the communication settings or the cable...
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I have problems using Docklight with my USB-to-Serial adapter (or: PC card, PCI board). The COM port does not work with Docklight (or: Docklight crashes / the PC reboots / shows a stop error / “Blue Screen of Death” / BSOD when trying to access a COM port).
Applies to: Docklight (all versions), Article ID: dl_prb009 Docklight has been successfully tested with a variety of different USB...
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I am using a USB-to-Serial converter for Docklight Monitoring Mode (passive RS232 monitoring). The computer randomly reboots / shows a stop error / “Blue Screen of Death” / BSOD. How do I fix this?
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb025 Symptoms like a stop error / “Blue Screen...
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When I try to to open a COM port in Docklight, I receive an error message “The communication port COMxxx could not be opened. Windows Error #5 – Access is denied” or simular. I carefully checked that no other application is using this COM port. I also noticed the error only appears sometimes, or using a certain Docklight version. The Windows Hyperterminal software seems to be fine, for example.
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb028 If Docklight returns an “Access is denied” error...
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Windows does not install the driver automatically. How can I fix this?
Applies to: Docklight RS232 Adapter / Tap / Tap Pro / Tap 485, Article ID: dl_prb038 The default behavior...
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I am using the flow control setting “RS485 Transceiver Control – Set RTS high while sending”. In Docklight V2.1 it does not set RTS to high like it did in Docklight V2.0.
Applies to: Docklight V2.1.10 / Docklight Scripting V2.1.10, Article ID: dl_prb039 This is a confirmed and fixed bug. When...
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My script stops with an error message that says “Not allowed inside the Sub DL_OnSend() or Sub DL_OnReceive() subroutine”, even though the command in question is definitively not executed within a Sub DL_OnSend() or Sub DL_OnReceive() procedure. What is wrong here?
Applies to: Docklight Scripting V1.9 (build V1.9.21), Article ID: dl_prb027 This behavior is probably caused by bug a in...
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Windows does not allow me to install and use the free com0com Virtual Null Modem driver from your FAQ. How can I fix this?
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb058 There seems to be an issue with the...
Troubleshooting
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